This Privacy Policy (this "Policy") describes how Carnelian Ventures LLC, a Delaware limited liability company ("Company," "Carnelian," "we," "our," or "us"), collects, uses, discloses, and safeguards personal information in connection with your access to and use of our websites, platforms, applications, and services, including without limitation the Carnelian Compass platform, ESG Compass, DAF Compass, and all related tools and services (collectively, the "Services"). This Policy is incorporated into and made part of our Terms of Use.
The Company is headquartered at 295 Madison Avenue, New York, NY 10017.
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, YOU MUST NOT ACCESS OR USE THE SERVICES.
We collect information that you voluntarily provide to us in connection with your use of the Services, including without limitation:
When you access or use the Services, we automatically collect certain information, including without limitation:
We use cookies, pixel tags, web beacons, and similar technologies to collect usage data, remember your preferences, analyze trends, administer the Services, and improve user experience. You may manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Services. For additional information, please refer to our Cookie Policy, available on our website.
We may receive information about you from third-party sources, including:
We use the information we collect for the purposes set forth below. Where required by applicable law, we process personal information only where we have a lawful basis to do so.
| Purpose | Description |
|---|---|
| Service Delivery | Providing, operating, maintaining, and improving the Services, including ESG analytics, platform features, and consulting engagements. |
| Personalization | Customizing ESG scores, dashboards, recommendations, and reports based on your preferences, portfolio composition, and usage patterns. |
| Communication | Sending transactional communications, service updates, security alerts, and, with your consent, marketing and promotional materials. |
| Analytics and Research | Analyzing usage patterns and trends to improve the Services, develop new features, conduct ESG research, and generate aggregated market insights. |
| Security and Compliance | Detecting and preventing fraud, enforcing our Terms, protecting the security and integrity of the Services, and complying with legal and regulatory obligations. |
| Billing and Payments | Processing subscription payments, managing billing accounts, and providing invoices and receipts. |
| Aggregated Data | Creating anonymized and aggregated datasets to improve ESG analytics, generate benchmarks, and produce market intelligence. No individual user is identifiable from aggregated data. |
The Company does not sell personal information. We may disclose your information in the following circumstances:
We disclose information to trusted third-party service providers who perform services on our behalf, including hosting, data storage, payment processing, customer support, email delivery, and analytics. Such providers are contractually obligated to use personal information solely for the purposes of providing services to the Company and in accordance with this Policy.
When you authorize connections to brokerage accounts, financial platforms, or wealth management systems, your financial data is transmitted to and received from such third-party providers in accordance with their respective terms of service and our data processing agreements.
If you access the Services through a white-label partner (such as a registered investment advisor or DAF sponsor), certain information may be disclosed to that partner to the extent necessary to provide the co-branded service. Such disclosures are governed by data processing agreements between the Company and the applicable partner.
We may disclose your information when required to do so by law, regulation, subpoena, court order, or other legal process, or when we have a good-faith belief that disclosure is reasonably necessary to: (a) comply with applicable law; (b) enforce our Terms of Use; (c) protect the rights, property, or safety of the Company, its users, or third parties; or (d) detect, prevent, or address fraud, security, or technical issues.
In the event of a merger, acquisition, reorganization, dissolution, bankruptcy, or sale of all or substantially all of the Company's assets, your information may be transferred as part of such transaction. We will provide notice before your information becomes subject to a materially different privacy policy.
We may disclose your information for any other purpose with your prior, express consent.
The Company implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, without limitation:
Notwithstanding the foregoing, no method of electronic transmission or data storage is completely secure, and the Company cannot guarantee the absolute security of your information.
We retain personal information for as long as your account remains active or as necessary to provide the Services. We may also retain personal information as required to: (a) comply with applicable legal, regulatory, or accounting obligations; (b) resolve disputes; (c) enforce our agreements; or (d) pursue legitimate business purposes. When personal information is no longer required for any of the foregoing purposes, we shall securely delete or anonymize such information in accordance with our data retention schedule.
You have the right to request access to the personal information we hold about you and to receive a copy thereof in a structured, commonly used, and machine-readable format.
You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
You have the right to request the deletion of your personal information, subject to applicable legal exceptions, including information we are required to retain for compliance, legal, or contractual purposes.
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at legal@carnelianventures.com. Opting out of marketing communications does not affect your receipt of transactional or service-related communications.
You may manage cookie preferences through your browser settings or through our cookie consent management tool, if available on the Services.
The Services do not currently respond to "Do Not Track" browser signals. We will update this Policy if we adopt a "Do Not Track" standard in the future.
If you are a resident of the State of California, you have the following additional rights under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA):
To exercise any of these rights, please submit a verifiable consumer request to legal@carnelianventures.com. We will verify your identity before fulfilling any request and will respond within the timeframes required by applicable law.
If you are located in the European Economic Area ("EEA"), the United Kingdom ("UK"), or Switzerland, you have additional rights under the General Data Protection Regulation ("GDPR") and applicable local data protection laws, including:
Our legal bases for processing personal data include: (a) performance of a contract to which you are a party; (b) our legitimate interests, including improving the Services, ensuring security, and preventing fraud; (c) compliance with legal obligations; and (d) your consent, where applicable.
Your personal data may be transferred to and processed in the United States or other jurisdictions outside the EEA, UK, or Switzerland. For such transfers, we rely on Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Agreement, or other appropriate transfer mechanisms recognized under applicable law.
The Services are not directed to, and the Company does not knowingly collect personal information from, individuals under the age of eighteen (18). If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take commercially reasonable steps to delete such information promptly. If you believe that we have collected personal information from a child under 18, please contact us immediately at legal@carnelianventures.com.
The Services may contain links to, or integrations with, third-party websites, platforms, applications, and services, including without limitation ESG data providers, financial platforms, and partner websites. This Policy does not govern such third-party services, and we are not responsible for their privacy practices, content, or security. We encourage you to review the privacy policies of any third-party services you access through the Services.
The Carnelian Compass platform employs artificial intelligence, machine learning, and other automated processing technologies to generate scores, impact analytics, risk assessments, and recommendations. These automated processes analyze publicly available data, proprietary datasets, third-party data, and user-provided information. The Company does not make any solely automated decision that produces legal effects or similarly significant effects concerning you without providing an opportunity for human review. You have the right to request information about the logic involved in any automated processing and to request human intervention or review.
The Company reserves the right to amend this Policy at any time. We will notify you of material changes by: (a) posting the updated Policy on our website with a revised effective date; and (b) where required by applicable law, sending written notice to the email address associated with your account not less than thirty (30) days before the amendments take effect. Your continued use of the Services after the updated Policy becomes effective constitutes your acceptance of the amended Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the Company's data practices, or if you wish to exercise any of your rights described herein, please contact us at:
Carnelian Ventures LLC
Attn: Legal Department / Privacy Inquiries
295 Madison Avenue, New York, NY 10017
Email: legal@carnelianventures.com
For data protection inquiries originating from the EEA, UK, or Switzerland, you may also direct correspondence to the above address.